
Files is the online storage space in Thexyz Webmail. You can keep documents there instead of on one computer, create folders, start new documents and spreadsheets, and share a file with someone outside your organisation without attaching it to an email. This guide covers creating a folder, uploading a file, the Share externally option and the other right-click actions.
Quick answer
Open Files from the main menu. Click + and choose Folder to make a folder, or Files to upload. To share a file with someone outside your account, right-click it and choose Share externally. Right-click a folder for Properties, Add to favorites or Delete.
Files at a glance
| Question | Answer |
|---|---|
| Where | Main menu → Files |
| Sidebar | Personal, Shared, Favorites |
| New folder | + → Folder → name → Ok |
| Upload | + → Files or Folders, or drag to Drop files here |
| Share a link | Right-click a file → Share externally |
| Email a file | Right-click a file → Email files |
Screens checked in Thexyz Webmail, November 2026.
Step 1: Create a folder
- Open Files from the main menu. Your own storage is under Personal in the left sidebar; Shared is for items shared with you, and Favorites for folders you bookmark.
- Click + in the toolbar. The menu lists Files and Folders (upload), Folder (create), New document, New spreadsheet, New presentation, New form and Manage templates.

- Click Folder. In the Add folder box, replace New folder with a name such as Tutorial Folder and click Ok.

- The folder appears in the list and under Personal in the sidebar.

Step 2: Upload a file
- Open the folder you want to upload into.
- Click + → Files and choose one or more files from your computer. To upload a whole folder, choose Folders instead. You can also drag files onto the Drop files here area.
- The file appears in the list with its Modified at and Created at times.

Step 3: Share a file externally
- Right-click the file. A menu opens with Open, Open with, Download, Share externally, Lock, Properties, Cut, Copy, Delete, Edit selection, Compress, Email files and Download selected.
- Choose Share externally and follow the options that appear to create the share.

We didn’t capture the sharing window itself, so check its options (such as who can open the link and for how long, if offered) before you send the link to anyone. To send the file as an attachment instead, choose Email files; see how to compose an email in Thexyz Webmail.
Managing folders
Right-click a folder for Properties, Add to favorites, Cut, Copy, Delete, Compress and Download selected.

- Properties shows the folder’s details; look there for its name.
- Add to favorites puts it under Favorites in the sidebar for quick access.
- Compress and Download selected let you take a copy of several items at once.
- Delete removes the folder and what’s inside it, so check the contents first.
Tips and troubleshooting
- Can’t find an upload button. It’s inside the + menu, as Files or Folders.
- Someone can’t open your shared link. Make sure you used Share externally rather than sharing within your organisation.
- Lock (in the file menu) is meant to stop others changing a file while you work on it.
- Create documents online. New document, New spreadsheet and New presentation in the + menu create files without leaving webmail.
- Compare suites. For the same job in OX, see uploading and sharing files in OX App Suite Drive.
Thexyz Webmail comes with Thexyz hosted email, so the same mail, calendar, contacts and tasks are available from any browser.
Frequently asked questions
How do I upload files in Thexyz Webmail?
Open Files, click + and choose Files, or drag files onto Drop files here.
How do I share a file with someone outside my company?
Right-click the file and choose Share externally.
Can I email a file from Files?
Yes. Right-click it and choose Email files.
Sources
- Tested by Webmail Wiki in Thexyz Webmail, November 2026. Screenshots by Webmail Wiki; account details and mail contents blurred or cropped out.
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