Going on holiday or out for a few days? OX App Suite can automatically reply to people who email you, so they know you’re away and when to expect an answer. The feature is called Automatic replies. This guide shows where to find it, how to set dates and write the message, what the advanced options do, and how to switch it off when you’re back.
Quick answer
In OX App Suite, click the gear icon and choose Automatic replies … (or go to All settings → Mail → Rules → Automatic replies …). Switch on the Automatic replies toggle, optionally tick Send automatic replies during this time only and set Start and End, type a Subject and Message, then click Apply changes.
Automatic replies at a glance
| Question | Answer |
|---|---|
| Where is it? | Gear icon → Automatic replies …, or Settings → Mail → Rules → Automatic replies … |
| Turn on/off | The Automatic replies toggle at the top of the window |
| Date range | Send automatic replies during this time only, with Start and End |
| Repeat replies | Days between replies to the same sender (under Show advanced options) |
| Save | Apply changes |
Screens checked in OX App Suite, November 2026.
Step 1: Open Automatic replies
- Click the gear icon at the top-right of OX App Suite. You can click Automatic replies … directly in Quick Settings, or choose All settings.
- In All settings, go to Mail, expand Rules and click Automatic replies ….
Step 2: Write your out-of-office reply
- Turn on the Automatic replies toggle at the top of the window.
- To reply only while you’re away, tick Send automatic replies during this time only and pick Start and End dates. The window shows how many days that covers. If you leave it unticked, replies go out until you turn them off.
- Enter a Subject, for example “Out of office”.
- Write your Message, for example: “Thank you for your email. I am currently away and will reply when I return.” Mention your return date and who to contact if it’s urgent.
- Click Apply changes.
Step 3: Check the advanced options (optional)
Click Show advanced options to fine-tune the reply:
- Days between replies to the same sender stops people getting your auto-reply every time they write. It was set to 7 in our test.
- Send from picks which of your addresses the automatic reply comes from.
Step 4: Turn automatic replies off
- Open Automatic replies … again.
- Switch off the Automatic replies toggle and click Apply changes. Your subject and message are kept for next time.
In Settings → Mail → Rules, the reply now shows as automatic replies (Disabled). You can switch it back on from there with Enable.
Tips and troubleshooting
- Set dates so you don’t forget. With Send automatic replies during this time only ticked, replies stop on the End date even if you forget to switch them off.
- Testing it yourself. Because of Days between replies to the same sender, you may only get one auto-reply per sender in that period. Test from a different address.
- Several addresses? Use Send from under Show advanced options so replies come from the address people actually wrote to.
- Keep it short and safe. Avoid putting your home address or travel details in an auto-reply, since it can go to anyone who emails you.
If you’re looking for hosted email, Thexyz email includes webmail you can use from any browser, along with calendar and contacts.
Frequently asked questions
Where is the out-of-office setting in OX App Suite?
It’s called Automatic replies. Click the gear icon and choose Automatic replies …, or go to All settings → Mail → Rules → Automatic replies ….
Can I schedule an automatic reply in advance?
Yes. Turn on the toggle, tick Send automatic replies during this time only, set the Start and End dates and click Apply changes. Replies are only sent between those dates.
Will people get my auto-reply every time they email me?
No. Days between replies to the same sender, under Show advanced options, controls how often the same person gets it.
Sources
- Tested by Webmail Wiki in OX App Suite, November 2026. Screenshots by Webmail Wiki; personal details blurred.
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