Deleted something from OX App Suite Drive by mistake? Deleted files and folders go to Trash first, and you can bring them back from there. To show the whole process, we created a test folder, deleted it and restored it. This guide walks through each step.
Quick answer
In Drive, click Trash in the left panel. Tick the item you want back, click the … button in the toolbar and choose Restore. Choose Move instead to put it in a different folder.
Trash and restore at a glance
| Question | Answer |
|---|---|
| Where are deleted items? | Trash in the left panel of Drive |
| Bring one back | Select it → … → Restore |
| Put it somewhere else | Select it → … → Move |
| Delete | Select the item → trash icon |
| New folder | New → Add new folder → Add |
Screens checked in OX App Suite, November 2026.
Step 1: Create a folder (optional)
If you just want to recover something, skip to Step 3. To try it safely first, make a test folder.
- Open Drive and go to My files.
- Click New and choose the option to add a folder. The Add new folder window opens with “New folder” filled in.
- Type a name, such as “Wiki Test Folder”, and click Add.
The new folder appears in the file list and under My files in the left panel. For more on folders and uploads, see how to upload and share files in Drive.
Step 2: Delete the item
- Tick the checkbox next to the item in the file list.
- Click the trash icon in the toolbar, and confirm when asked.
Step 3: Restore it from Trash
- In the left panel, click Trash. Everything you have deleted is listed with the time it was deleted.
- Tick the checkbox next to the item you want back.
- Click the … button in the toolbar.
- Choose Restore.
Restore is meant to put the item back in the folder it came from. Move, in the same menu, lets you choose a different folder instead. If you open the item’s details while it’s in Trash, its Folder shows as Trash.
Step 4: Check that it's back
Click My files (or the folder the item came from) and look for it in the list. We didn’t capture the list after restoring, so check this yourself before deleting anything else.
Tips
- Share icon greyed out? In our test the share icon was greyed out in Trash. Restore the item before sharing it.
- Recovering an email instead? Mail has its own Trash folder in the folder list.
If you’re looking for hosted email, Thexyz email includes webmail you can use from any browser, along with calendar and contacts.
Frequently asked questions
Where do deleted files go in OX App Suite Drive?
To Trash in the left panel of Drive.
How do I restore a deleted folder in OX App Suite?
Open Trash, tick the folder, click the … button in the toolbar and choose Restore.
Can I restore a file to a different folder?
Yes. In Trash, select it, click … and choose Move, then pick the folder.
Sources
- Tested by Webmail Wiki in OX App Suite, November 2026. Screenshots by Webmail Wiki; personal details blurred.
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